Although the web hosting service offered by the different companies seems the same, each provider has got their own platform with its own modifications and ways to carry out given things. For this reason, a comprehensive knowledge base would be very useful both for people with little to no experience and for technically seasoned users who will sooner or later discover how given operations are carried out, but will waste some time in the process. The objective of such a knowledge base is to help make the service quick and simple to use, sparing users plenty of time and energy. The consequence is more content customers, as they can easily find the info they want, and less work for the tech support staff representatives, because usually most of the inquiries and problems that customers have got are already included in the knowledge base. In case the articles themselves are adequately written and cover more topics, you will be able to discover more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Shared Website Hosting
If you purchase a shared website hosting package from us, you’ll be supplied with access to our elaborate online help documentation where you will see info about de facto everything connected to our web hosting packages. The topics vary from how to set up an e-mail address on your mobile device, to how to accomplish various things using an .htaccess configuration file. The articles themselves are written in a simple-to-understand fashion and include detailed guidelines on how to do a certain task inside your Hepsia Control Panel. You can also find information that’s not connected directly to Hepsia, for example one that concerns web applications on your computer. The full archive of articles will be located in the Control Panel’s Help section, but the ones that are dedicated to a certain Control Panel section can be accessed on the spot. Given the fact that we have covered as many topics as possible, you’ll be able to get to know practically everything connected to your account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the exhaustive online documentation that we have prepared for you. The articles contain generic information about our services, educational guides about the different functions that you can access, plus troubleshooting guidelines that can help you resolve common issues that you may come across. The topics that we have covered encompass pretty much everything, from easy things such as how to host a brand new domain in your account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a specific Control Panel section will always be available in the right corner of the page that you are on, while the entire article collection is accessible through the dedicated Help section.