Installation and Troubleshooting
Find out more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
Apart from having more system resources, a good reason why you may get your own server and use it instead of a shared Internet hosting plan is that you could install and run a large selection of software. With a shared account, you can use apps, which don't need root access and are not installed server-side, so when you need specific software for your Internet sites, you cannot do the installation on a shared web server. This isn't so with a hosting server of your own where you are able to install whatever you need. The downside is that you may not have much experience and taking care of your own server is more challenging that managing a shared hosting account in which the service provider takes care of the majority of things. This is why we offer an extra service for our server plans called Installation & Troubleshooting and you could take advantage of it any time that you face any problems with the management of your server.
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Installation and Troubleshooting in VPS Hosting
The upgrade is available with all
virtual private server plans which we offer and you can add it either during the signup or anytime after through your billing Control Panel. It includes 60 minutes of custom work on your hosting server, so our admins can easily assist you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed in the event that it does not work properly, so you will not need to waste time to figure out what's wrong because they can assist you in a very quick and expert manner. Because this is a one-time upgrade, you can get it just if you need it and if a particular task takes less time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is useful if you can't do something yourself or if you have our Managed Services upgrade, but the half an hour of custom work it includes aren't enough for a certain task.
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Installation and Troubleshooting in Dedicated Web Hosting
You can take full advantage of our service at any moment if you have a
dedicated server from us and you'll be able to include it in your plan with just a few mouse clicks. If you need some custom work on the web hosting server right from the start, for example, you can obtain the upgrade alongside the plan during the signup process, or you can acquire it through your billing area in the event you need assistance at some point afterwards. The Installation & You with any task which you cannot perform on your own for one reason or another - install a script, set it up or troubleshoot it. That way, you could concentrate on building your Internet sites without wasting time on web server maintenance or software issues as our experienced staff will handle these things for you. You could add the upgrade as many times as you need it and in case some time is left, it'll be listed within your billing Control Panel, so you'll be able to use it when you need it again.