A live chat is one of the several methods of communication supplied by some website hosting companies as a part of their support service. Depending on the service provider, the chat is used for billing, pre-sales and/or technical support. This way of communication is faster in comparison to a support ticket and it'll make it much less likely to misspell or misunderstand a word in comparison to a telephone call with a representative. What's more, if the problem that you experience requires some time to be reviewed and resolved, you're able to do something different at the same time instead of just waiting, as you'd have to do when you call. Also, you can take advantage of a live chat support service completely free as long as you have Internet accessibility even when your website hosting supplier is based in a different country and they do not have a local phone number you can call.
Live Chat Support in Shared Website Hosting
We supply a live chat assistance service for all of the Linux shared website hosting that we offer and we can assist you with almost everything live. If you don't have an account with our company yet, we will be able to provide you with more info about the plans so as to help you to select the most suitable plan. If you are an existing client, we are able to help you with any general or billing matter and also with a number of common tech matters, for example an email address installation in a desktop email client. When you are unable to call us for some reason or you are in a country where we don't have a local telephone number, the live chat will be the best way to get in touch with us. Needless to say, some issues need longer time to examine and test, so you will have to open a support ticket to our technicians, but nonetheless, we can save you time and help you with various problems on the chat.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we supply with all our Linux semi-dedicated hosting, you can get the the right answers for any questions you have or get lots of issues resolved rapidly. The chat service is available every single day, which means that you will be able to get in touch with an agent even on weekends and holidays. In case you are not sure which package would be better for your sites or if our revolutionary cloud hosting platform matches some system requirements, you may come on the live chat before buying anything. If you're an active customer, you are able to get more info about billing issues, account settings as well as various common technical issues you may have, for instance in case you are unable to install an e-mail account in a client on your computer. Our live chat can save you considerable time regardless where you are or when you contact us.