A 99.9% Server Uptime
The primary benefit of establishing your very own shared website hosting system is that you do not need to be worried about compatibility – you design a given set of software apps in such a way as to work with a defined set of hardware components. The result is something considerably more stable and reliable, as there are fewer possible chances of failure. We have set up our cloud hosting platform atop tried and tested hardware elements in addition to a significantly tweaked version of Security–Enhanced Linux so as to create a totally safe environment for all your websites.
This is why, with all our Linux shared website hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we have also set up our very own internal network in each one of our datacenters. Everything is based on first–rate hardware elements supplied by Juniper. On top of that, on every single router, we’ve installed a firewall with an advanced set of rules in an attempt to filter all fishy requests.
This way, in all our data center facilities – in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center as well as in our AU data center, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to lower all potential risks with our cloud hosting plans and irrespective of the fact that we provide topflight support, sometimes the customer is just not pleased with what we are offering. Or he has to move to a more robust hosting solution, such as a virtual private server or a dedicated hosting server.
That’s the reason why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not satisfied, you will receive a full refund.
24/7 Technical Support
If you have ever been forced to wait for hours to get a reply, you know how frustrating this can be, even more so when your site is on the line. That is why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here for you and they will reply to you in under sixty minutes. And the best thing is that their average ticket response time is well under 20 minutes!