Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You can find almost all the answers to your questions in the user–friendly Help Center section built into’s Website Control Panel. It offers a large database with regularly asked questions and comprehensive how–to articles written by our proficient customer support team.

  • Top quality support service
  • Video Tutorials

  • We have prepared a selection of step–by–step video tutorials that detailedly display how you can rectify a typical issue connected to your Linux shared website hosting account. You can find the how–to video clips in the Help Center section.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 help desk service with a 60–minute ticket response time guarantee. A team of skillful technical support engineers will be available to you to respond to all the inquiries that you could have. During off–peak times, a reply will be given in even less than twenty minutes.