1 hour ticket response
Fast assistance is our most essential task and that is the reason why we’ve got a team of capable tech support engineers who are prepared to offer a rapid reply to any question that you could have. Just send your trouble ticket from the Website Control Panel and we’ll reply back to you within 1 hour in the worst case scenario. Actually, we strive hard and aim for a 20–minute ticket response time.
An Exceptional Help Desk Support Service
Each member of our support staff has many years of experience in the Linux shared website hosting arena and the vast majority of them have worked for us for at least 5 years. They all are ready to respond to all your inquiries in the most proficient manner possible.
An Easy–to–Navigate Help Center Section
To help you find a quick suggestion on how you can use a particular feature, we have implemented a really intuitive Help section in our Website Control Panel. You can browse through a broad collection of web hosting account administration articles and website management articles, take a peek at our F.A.Q. database or watch our instructional video tutorials.
